Professional Services
Overview
The Kaba Workforce Solutions Professional Services team employs a consistent and proven project management and implementation methodology to ensure that every project is successfully implemented. The methodology is a result of several years of experience in implementing workforce management solutions and utilizes proven industry practices and processes.
Goals
- Complete the project within the time frame requested by the customer.
- Complete the project within the assigned budget.
- Complete the project to meet customer’s business needs and expectations.
- Provide training during various steps of the process to facilitate customer buy-in
and ownership of the solution.
Implementation Methodology :
Kickoff and Planning
- Transition from Sales to Implementation
- Technology review, Hardware procurement
- Project Kickoff
- Customer specific Project Plan
Definition
- Business requirement gathering and
- Site Survey
- Interface requirements gathering
- Refine Project Plan
Execution
- Configuration guide development (first pass)
- System Administration Training
- Configuration Training
- Software Installation
- Configuration of the solution (iterative)
Validation
- Test Planning
- Integration testing
- End-User Training
- User Acceptance Testing
- Parallel testing
Deployment
- Plan for cutover to Go-Live
- Contingency planning
- Go-Live and first payroll
- Transition from Implementation to Account Support
Project Team :
Role | Skills and Responsibilities |
| Project Manager / Program Manager | Manages the project(s). In case of a large or multi-site implementation, this person is responsible for co-ordination, communication, and reporting for the project(s). |
| Project Implementer | Implements the project. In case of a small or single site project without an overall project manager, this person fills the role of the project manager as well. |
| QA Analyst | Qualifies the solution. Acts as a backup to the Project Implementer |
| Corporate Trainer | Training |
| Integration Manager | SME for integration of the solution to systems such as ERP, Payroll, MES etc. |
| IT Director | Technical recommendations and environment |
| Director of Technical Services | Terminal/Badge requirements |
| Director of Project Management Services | Project Management / Decision Maker |
- Contact
-
Kaba Benzing America, Inc.
Kaba Workforce Solutions
3015 N. Commerce Parkway
Miramar, FL 33025
Phone: (954) 416-1720
Fax: (954) 416-1721 - Additional contact information
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