- We treat people fairly and with respect.
- We clarify rules and objectives.
- We know that the customer’s perception is our reality.
- We strive for long-term relationships with all stakeholders.
- We consciously work for a better solution.
- We all contribute to a working environment of which we are proud, and we exceed our customers’ expectations.
- We dare to question our practices.
- We are open to change and improvement.
- We outperform the market and celebrate successes.
- We treat others (associates, peers, customers and other stakeholders) as we expect to be treated by them.
- We encourage, expect and appreciate the contribution of all employees.