Telephone-based / IVR Time Collection

• Agriculture
• Contractors and Construction
• Equipment Service and Repair
• Field Service Organizations
• Facilities Management Firms
• Hospitals and Home Health
• K-12 School Systems
• Manufacturing
• Temporary Staffing
• Universities and Colleges

Time collection via telephone is captured by AutoTime and displayed on employee time cards the same as our time terminals. Time collection can be from a mix of devices. For example, an employee can use a B-Net terminal within the building for clock in, use a telephone while out in the field for meal out and meal in, and B-Net for clock out once back in the building.

• Mobile, Remote, Dispersed Workforce:
  These employees are ideal candidates to use the telephone. Telephones are everywhere. If it's impractical to use badge based, biometric terminal, or PC/Web entry at the employee location, the telephone is a natural solution.
   
• Installing Many Clocks is Impractical:
  In multi-building work environments, the cost of installing many time terminals can be cost prohibitive. Telephone-based time collection can be a more cost effective solution for organizations that have a campus or many buildings.
   
• PDA's are too costly:
  If the cost of acquiring, maintaining and replacing mobile devices is difficult to cost justify, telephone-based time collection is an economical alternative to mobile devices.

• Best Practices Call Dialogue: The systems call dialog is designed to support your time and labor data collection requirements.
   
• Professional Audio Prompts: All menus, prompts, and messages are supplied with the system. They are recorded by professional voice talent. The professional audio is in tune with our best practices user interface.
   
• Audio Confirmation Messages: Audible confirmation is provided throughout the call dialog. This is both for validation, such as badge number entry, job codes, department codes, and for indicating that the transaction was accepted. In certain instances such as absence reporting, a confirmation number is issued at the end of each transaction.
   
• Type Ahead: Callers can "key ahead" data without hearing all the prompts. For standard clock-in, the call takes 30 seconds from start to finish. The only prompt they need to hear is "clock-in accepted".
   
• Individual or Employer Wide Messaging: Messages can be sent to individual users or groups of users. They are presented automatically at the beginning of the call.
   
• Multiple Languages: For organizations that need it, the system handles multiple languages. The multi-lingual call dialog enables users to select their preferred language.

• On Premises
  The telecommunications server is located at your organizations data center. If your workforce will call from within your campus or network of buildings there is no cost to transport calls. Calls flow across your internal data / telecommunications network.
   
• SaaS Hosted
  Software as a Service makes it easy to add telephone / IVR to your Kaba Workforce Solutions suite of data collection methods. It's ideal if you have a subset of your workforce needing remote time collection or find an on premises telecom equipment solution to be oversize or complex. With SaaS, no equipment is needed at your organization.
   

• Kaba is a leader in workforce optimization and has incorporated absence / late arrivals reporting into AutoTime. Optimizing absence / late arrivals reporting reduces labor cost and improves productivity. Overtime is reduced significantly. Production line slow downs and stoppages are minimized. Instead of reacting to missing employees, your organization will have a proactive stance for handling absences and late arrivals and stay ahead of the situation.